 
The Information Contained in this document is auxiliary to your User's 
Manual.


============================================================
============================================================

Contents
============================================================

1.	Installing your modem in DOS without Card Services
2.	Country Selector
	A.  Country Selector Program Operation
	B.  Adding Countries
	C.  Uninstalling Country Selector Software
3.	Troubleshooting 
	A.  Re-assigning the IRQ
	B.  Communications Software Configuration
	C.  Missing or Improperly Installed Card Services
	D.  Hot Swapping
4.	Operation Notes
	A.  File Transfers with a Data Modem
	B.  Sending and Receiving with a Fax Modem
	C.  Operation Notes
	D.  Minitel & BTX (V.23 Mode)
5.	Compatibility Information
	A.  Card Services
	B.  PCMCIA Controllers
	C.  V.34 Modems
7.	Additional Information


============================================================ 
============================================================ 

1.	Installing your modem in DOS without Card Services
============================================================ 

The modem Utilities are designed to operate as a 
"client" to Card Services.  (Card Services is 
the software that recognizes when a PC Card has been 
inserted in the PC Slot and configures the PC Card to 
operate with the computer system.)  This client becomes a 
reference point for the Card Services.  When Card Services 
recognizes that the modem has been inserted in 
the PC Slot, it refers to the client to determine how to 
configure the modem. 

For Windows 3.1/3.11 or DOS You can determine if your computer 
has Card Services by using CARDFIND.  See Section 3, 
"Troubleshooting." 

For Windows 95, please follow the instructions in Section 3.

If your system does not have any Card Services you should use  
ENABLER.EXE to identify and configure your modem.  
Once the ENABLER has configured the Modem, you may continue 
with the DOS Installation instructions in the Manual.  To install 
the ENABLER, perform the following procedure:

CAUTION:  If you are unfamiliar with modifying your AUTOEXEC.BAT
or CONFIG.SYS files, please ask for assistance from a computer
specialist:

	A.  Create a new directory on your hard 
	    drive.
	B.  Copy ENABLER.EXE from the diskette 
	    to this new directory.
	C.  Run the ENABLER program.  If the ENABLER program
	    has difficulty running, you may need to exclude
	    the D000-D0FF memory from your memory manager. 
	    In your CONFIG.SYS file, insert the following
	    command after the HIMEM command:
		Device=C:\<dir>\EMM386.EXE X=D000-D0FF
	    where <dir> is the same directory (WINDOWS or
	    DOS) as the HIMEM command.
	D.  The ENABLER program will suggest a COM Port for
	    configuration of the your modem.  Make note of this 
	    COM Port (e.g.; in most systems COM2 is the best 
	    choice).
	E.  Modify your AUTOEXEC.BAT file by adding the 
	    following command at the first line:
		C:\<dir>\ENABLER /p COMx
	    where "x" is the COM Port number.
	F.  Reboot your computer.
	NOTE:  	Your modem must be inserted before 
		powering up your computer in order 
		to operate properly.
	G.  From the utillities diskette, run the INSTALL 
	    program as directed in the DOS Installation 
	    section of the User's Manual.


============================================================ 
============================================================ 

2.	Country Selector
============================================================ 

A.  Country Selector Program Operation
--------------------------------------
The Country Selector program allows you to 
change the internal configuration of the modem to meet the 
legal requirements of the PTT for a variety of countries.  
To operate in Windows, simply double-click on the 
Country Selector icon.( For Windows this is located in the 
"V.34 Modem Utilities Group", For Win 95 this is located under
"Taskbar" or via "Start, Programs, V.34 Modem Utilities",
The flag for the current country setting will be displayed.  
To select another country, click on the arrow next to the 
name of the country.  This will give you a list of the countries 
for which your modem has been approved (Noted by an Asterisk * 
next to the country name).  Click on the country of 
choice, then click on the OK button.  To avoid changing 
the country setting click on CANCEL, or close the window.

Note!, Any countries that do not have the asterisk are "Optimized"
for use in the country selected, these settings are available for
users to select, although at time of printing a full approval
may not be available  in these countries. Many countries do not
require a PTT approval, and others are in process for full approval.
If in doubt contact please contact your supplier for information.

To operate in DOS (Not Win 95 DOS), type DOSCS at the DOS prompt.  
A list of the approved countries is displayed.  Enter the 
number  of the desired country.  Note that if you do not have 
Card Services, you will be prompted for the COM Port number
also.

============================================================

B. Adding Countries
-------------------
As your modem is certified in additional countries, we will 
make updated firmware and Country Selector software available 
via BBS systems or Web Pages.  Note that the version
of firmware must match the version of software, so you
should upgrade both at the same session.

  1. Contact your vendor for details of BBS/Web Page connections.
  2. Download firmware and software files from BBS.
  3. Upgrade modem firmware (see details in included README).
  4. Uninstall software (see below).
  5. Install new software.

============================================================

C. Uninstalling Country Selector Software
-----------------------------------------
In Windows 3.1, you can basically follow the installation
procedure found in the  Users manual.
  1. Insert Country Selector Windows 3.x/DOS diskette.
  2. From Windows run "A:\setup"
  3. In the Setup Program Choose "Uninstall."

In WIN95:
  1. Click on 'START', go 'SETTINGS/CONTROL PANEL."
  2. Click on 'CONTROL PANEL.'
  3. Double click on 'Add/Remove Programs'
  4. Select V34 Modem
  5. Click on Add/Remove
  6. Answer YES to Confirm Delete
  7. Click on OK, then Exit back to Control Panel.
  8. Close Control Panel.
  9. Run Install for the New Country Selector.


============================================================ 
============================================================ 

3.	Troubleshooting
============================================================ 
For DOS/Windows 3.1/3.11

If the computer cannot locate the modem:
Remove and re-insert the modem Card from the computer 
while it is switched on.

Use CARDFIND:
Place the modem diskette in floppy drive A:

In Windows Program Manager, 
Select:		File
Select:		Run...
Then type:	A:CARDFIND

The CARDFIND program will give the following 
important information:
	If Card Services is installed
	Has Card Services detected the Modem
	What COM# and IRQ# have been assigned to the 
	modem Card

If CARDFIND cannot locate Card Services on your computer, 
see "Missing or Improperly Installed Card Services" below.

If CARDFIND locates Card Services but not the modem 
Card, remove and re-insert the modem Card again.  If 
CARDFIND still fails to locate the modem, see "Missing or 
Improperly Installed Card Services" below.

If CARDFIND displays the COM# and IRQ#, the modem has been 
recognized and configured by the computer.  Write down these 
two numbers and re-install the communications software.  
During installation, the communications software may request 
the COM# and, possibly, the IRQ#.  

If the communications software fails to recognize the modem, 
it will issue an error message similar to this:  
	"The COM Port is either in use or unavailable"
	or	"Port not open"

If this occurs, the wrong IRQ# may be assigned to the COM 
Port.  

Before attempting to re-assign the IRQ# to the COM Port, 
attempt to communicate with the modem via the Windows
Terminal Program.  This program is located in the 
"Accessories" Windows Group.  Follow these steps:

    1.	Change COM Port:
	From the menu, select:	Settings
	Select:			Communications...

    2.	Select these settings from the dialog box:
	Connector:		COM#
	Baud Rate:		19200
	Data Bits:		8
	Parity:			None
	Stop Bits:		1
	Flow Control:		Hardware

    3.	Select:			OK

    4.  Attempt to type:	AT [CR]
	([CR] is the Enter key)

If the response is "OK," then you are successfully 
communicating with the modem.  The IRQ# is correctly 
assigned to the COM Port.  Refer to "Communications 
Software Configuration" below.

If the computer will not accept the "AT" or if Terminal 
issues a "Select another port" error message, see 
"Re-assigning IRQ" below.

============================================================ 

A.  Re-assigning IRQ: 
---------------------

The COM# may range from COM1 to COM9.  The IRQ# may range 
from IRQ3 to IRQ15 (IRQ may also be written out as Interrupt 
Line or Interrupt Request).  Most computers have 
pre-assigned an IRQ# to each COM#.  Here are the most common 
assignments of COM# and IRQ#:

	COM1 and IRQ4
	COM2 and IRQ3
	COM3 and IRQ4
	COM4 and IRQ3

If CARDFIND or the PCMCIA Card Services program 
identified a combination of COM# and IRQ# that is 
dissimilar from those in the above list, it may be 
necessary to re-assign the IRQ#.

To Re-assign the IRQ# in Windows:
---------------------------------
In the Main Windows group,
Double-click on:	Control Panel.
Double-click on:	Ports
Double-click on:	COM#
Click on:		Advanced...
Change the Interrupt Request Line (IRQ) to the appropriate 
number
Click on:		OK
Click on:		Restart now
Windows will now restart using the new IRQ assignment.
Re-install your communications software.  During 
installation, the software communicates with the modem 
and usually determines the best configuration 
automatically.

To Re-assign the IRQ# in DOS:
-----------------------------
In Windows, the main Windows program tracks all the 
assigned IRQ#'s.  In DOS the communications program is 
responsible for these assignments.  Therefore, you will 
have to make the assignment within the communications 
program.  Each program uses different terminology.  Key 
words that may help you are: Setup, Options, Ports, Line 
Settings, and Modem Settings.
Note:  If the software package asked for the COM# and 
IRQ# during installation, re-assignment will probably not 
be necessary.

Windows 95 Troubleshooting:
---------------------------

Once Inserted your modem will be recognized by Windows Card
& Socket Services. 

To verify correct operation please use the following procedure

Goto "Start", select Settings, Control Panel, Modems, Diagnostics
Select your modem from the list, the Select More Info,
at this point the Diagnostics will check the modem and report,
the Com #, IRQ # & Address.

If this does not work correctly check that your modem is 
correctly installed and try again, if the problem persists
contact your supplier.
============================================================ 

B.  Communications Software Configuration:
------------------------------------------

Some software packages will identify the modem Card 
during installation and will configure the software 
accordingly.  Other packages will require you to identify 
the modem from a list of possibilities.  Unfortunately, 
since PCMCIA Modems are fairly new, many packages will not 
have a complete line of modems on their list.  The 
following modem configurations usually work well with the 
your Modem.  Try selecting these models from the software 
package's list:

	TDK DF2814/Global Class
	Microcom Deskporte Fast
	Microcom QX/4232hs
	
If any of these are unavailable, or if they fail to work with 
your system, edit the Initialization String (a.k.a. 
Init. Command).  The following initialization strings 
have been found to be useful:

	America On Line:
		AT&F^M

	COMit:
		AT&F

	Eclipse Fax:
		AT&F

	HyperAccess:
		AT&F

	PCPlus Windows Modem Connection:
		AT&F\V1%C2^M

	PCPlus Windows Fax Connection:
		AT&F\Q1^M

	PCPlus Dos:
		AT&F

	Quick Link II:
		AT&FL1

	Trio CommPlus:
		AT&F^M

	Trio Data/Fax Office:
		AT&F

	TSFax:
		AT&F
		For Exit String:  AT+FCLASS=0

	TS Online:
		^M~AT&F^M

	WinCim (CompuServe):
		AT&F%C0^M

	WinComm:
		AT&F

	WinFax (see note below):
		AT&F\

============================================================ 

C.  Missing or Improperly Installed Card Services:
--------------------------------------------------

If your computer does not have Card Services or if they are 
not installed correctly, use the ENABLER program to 
configure the modem.  Refer to Section 1.  

Note:  We recommend that you purchase and install Card 
Services.  With Card Services, you will be able to hot-swap 
PC Cards.  Hot-swapping allows you to remove and insert 
different PC Cards while the computer is powered and active.  
See Hot-Swapping below.

============================================================ 

D.  Hot Swapping:
-----------------

With Card Services installed on your computer, you can 
hot-swap PC Cards while the computer is powered and active.  
This is an extremely useful feature.  You will be able to 
trade memory cards for modems, hard drives for LAN cards, or 
any number of combinations while your favorite programs are 
still active.  There are some important guidelines about 
hot-swapping that you should recognize:


Hot-Swapping with a Communications Software Package:
----------------------------------------------------
Most communications software programs will not allow 
hot-swapping while active.  In fact, when running a 
communications program, if you remove the modem from the PC 
Slot, the computer may become locked.  Therefore, before 
inserting or removing the modem, close all 
communications programs.  This is especially important when 
using fax software that keeps a fax manager active at all 
times.  This fax manager must be closed before removing the 
Modem Card.  Note: The same holds true for other types of 
PC Cards.  For example, you must shut down your Novell or 
Microsoft network before removing a LAN Card.


Hot-Swapping without Card Services:
----------------------------------
Hot-swapping is not possible without Card Services.  
The Modem must be inserted before the system is powered up.


Hot-Swapping with other COM Ports:
----------------------------------
Some Card Services keep track of COM ports in use.  When a 
card is inserted into the PC Slot, Card Services will 
configure the modem with the best COM port available.  If 
the adjacent PC Slot has a card that uses a COM port, Card 
Services may have already assigned the COM Port to this 
previously inserted PC Card.  Card Services will then assign 
a different COM Port to the modem.  This could cause your 
communications software to display error messages, such as 
"Port in Use."  To solve this problem, instruct the 
communications software to use the new COM Port.


Notebooks with Multiple PC Slots: 
---------------------------------
In certain situations, the INSTALL and ENABLER programs can 
reset (or "disable") other PC Cards in the computer.  
When these programs run, they query the card in PC Slot 1 
to determine identity of the modem card.  Unfortunately, some 
PC Cards on the market will reset if they are queried, 
causing them to lose configuration. To avoid this problem, 
either always use the your card in PC Slot 1 or use the 
/slot 2 option with INSTALL and ENABLER.  For example: 
 
	INSTALL /slot 2 
		or 
	ENABLER /slot 2 


============================================================ 
============================================================ 

4.	Operation Notes
============================================================ 

A.  File Transfers with a Data Modem:
-------------------------------------

How to Upload/Download a File to/from a BBS:
--------------------------------------------

Each software package performs this task differently.  
However, the following information provides guidelines and 
key terms of your communications software package (comm 
package).
    1.	Start the comm package: Double-click on its icon.
    2.	Type the BBS phone number into the Number: area.
    3.	Select:  Dial
    4.	Once the connection has been established, the BBS may 
	ask you numerous questions including your name, 
	password, etc.  These can be answered by typing them 
	directly into your keyboard.  
	Note:  While in this mode, anything that you type on 
	the keyboard will be transmitted directly to the BBS.  
	Exceptions to this may include menu items selected 
	with your mouse, Alt- keys, and/or some Ctrl- keys.
    5.	The BBS will give you a menu of commands.
    6.	To retrieve a file from the BBS ("Download" a File):
	a.	Type the letter associated with Download from 
		the BBS menu; or, depending on the BBS, select 
		Files Menu, then Download.
	b.	Type the name of the file to retrieve.
	c.	Select the "Protocol" for transfer.  
	Note:  You have several different "Protocols" from 
	which to choose for transferring files between 
	locations.  The "Protocol" is a method for the two 
	computers to talk with each other and identify the 
	beginning and end of the file.  Most comm packages 
	support either Zmodem or YModem.  Your comm package 
	manual describes other protocols at length.
	d.	When the BBS states that it is ready, select 
		from your comm package's menu a command similar 
		to:	Receive File or Transfer File - Receive
	e.	You must select the same protocol as above.  
		You may also need to type in the file name.
	f.	The software will inform you when the transfer 
		has been completed.  
    7.	To send a file to the BBS ("Upload a File"):
	a.	This procedure is very similar to Downloading.
	b.	Select from the BBS menu, the letter associated 
		with Upload.
	c.	Type the name of the file to be transmitted.
	d.	Select the protocol.
	e.	When the BBS states that it is ready, select 
		from your comm package's menu a command similar 
		to:	Send File or Transfer File - Transmit
	f.	Enter the file's name and location (disk and 
		directory).
	g.	Select the protocol.
	h.	Again, the software will inform you when the 
		transfer has been completed.  


Other File Transfers:
---------------------

There are other possibilities for transferring files.  You 
may transfer files to a home- or office-based computer from 
the road or transfer to another person's computer.  Both 
procedures are similar to the above description with some 
subtle differences.  The former requires a special software 
package such as LapLink Remote Access or PCAnywhere.  These 
packages allow you to access and manipulate the files of 
your home computer.  The latter requires you and another 
person to coordinate your actions.  While one person 
instructs his/her comm package to send a file, the other 
person instructs his/her comm package to receive the file.

============================================================ 

B.  Sending and Receiving with a Fax Modem:
-------------------------------------------

How to Send a Fax:
------------------

Most comm packages have made this a very simple procedure, 
especially in a Windows environment.  When you installed 
the comm package, it notified Windows that it was to be 
used like a printer.  When you are using another software 
package such as a word processor or drawing program and you 
want to fax your document, perform the following steps:
    1.	Always save your document or drawing before faxing 
	or printing.
    2.	From the menu bar, Select:		File
    3.	Select:					Print...
    4.	Select:					Setup...
    5.	You will see a list of printers that have been 
	configured for your system.  One of them will 
	identify your comm package and the associated COM#.  
	Highlight this comm package and select:	OK
    6.	Now you are back in the original Print dialog box.  
	Select:					OK
    7.	A dialog box from your comm package will pop up 
	with numerous options for this fax; however, most of 
	the time, you will simply enter the desired Fax 
	telephone number and select:		Send Fax
    8.	Your comm package will take control.  It will 
	process the document, dial the number, transmit the 
	document, and hang-up.  When it is finished, you 
	will be returned to your original software program.

Since faxing is easy, many laptop users do not use printers.  
While traveling, it is easier to plug into the telephone 
network and "print" to a nearby fax machine.

If you are operating in a DOS environment, you can use the 
print function of your software program to create a print 
file based on an HP LaserJet configuration.  Most DOS based 
comm packages can create a fax based on this file.  Open 
the comm package, then select Send Fax.  It will prompt you 
for the print file and the fax phone number.


How to Receive a Fax:
---------------------

Open the comm package and find the Setup or Receive - Setup 
command.  One of the choices is Automatic Answer.  Select 
Yes or Enabled.  When another fax machine calls, the comm 
package will answer, receive the fax, store it in memory, 
and hang up.  The Receive Log can be selected to View the 
fax.

============================================================ 

C.  Operation Notes:
--------------------

There are numerous variations for which the modem, your 
computer and your software may be configured; however, the 
industry has settled on certain procedures that have become 
"de facto standards" of operation.  The PC Card Modems 
have been created with these standards in mind.  It is 
quite likely that once you install the modem, 
you can start your communications software and immediately 
begin calling other modems.  Specifically, this V34 modem 
has factory-set defaults that enable error 
correction and data compression making the most efficient 
use of your data exchange.  If you have difficulty, the 
information in this section along with the appendices and 
the README file will help you properly configure your 
modem card.


Set-Up: Computer and Communications Software:
---------------------------------------------

After inserting the V34 Data/Fax Modem 
into your computer's PC Card slot, you must load the 
communications software you will be using.  Refer to the 
Software's Installation Manual.

Set your communications software to a desired DTE speed.  
We recommend 38,400 bit/s for Windows 3.1/3.11 for Systems 
that don't have a replacement driver for Comm.DRV 
(Such as SSCom.DRV) as the original Comm.DRV can have some
issues at data rates above 38,400 bit/s.  For Win 95 select
115,200 bit/s . The software program communicates with the 
Modem using the "AT Command Set".  
This is an industry standard form of communication between 
DTE (your PC) and DCE (your Modem).  It is not necessary 
that you become familiar with the AT Command Set since this 
is handled by your software.  However, for an introduction 
to the AT Command Set, please refer to the V34.WRI file 
and to the operations information below.  The V34.WRI 
file is a Windows Write file with detailed descriptions of 
all of the AT Commands.

To access the modem with the AT Command Set, 
select "Terminal Mode" in your datacom software.  This may 
alternately be called "Local Mode", "Direct Connect Mode", 
or "Terminal Emulation Mode".  Once in this mode, if you 
type:						AT 	
the modem will respond with:	OK.  
Once in Terminal Mode, you may wish to return the Modem to 
the factory default settings.  This can be accomplished by 
typing:						AT &F 
The factory default settings include error correction and 
data compression.


Error Correction:
-----------------

Error correction enables the comm package to significantly 
reduce the possibility of errors in transmitted and 
received data.  The two error correction methods included 
in your PC Card modem are MNP and V.42 (also called 
LAP-M).  When the modem card attempts to make a 
connection with another modem, they will negotiate an error 
correction protocol to use.  The order of preference is 
V.42, MNP, and no error correction.


Data Compression:
-----------------

Data compression requires error correction.  As with error 
correction, data compression is also enabled by default.  
V34 modem card offers two forms of data compression: 
MNP5, which averages 2:1 compression, and V.42 bis, which 
averages 4:1 compression.  Occasionally, compression can 
achieve very high rates. For greatest efficiency, use the 
Parallel Port Driver for data communication.


Flow Control:
-------------

Flow control is the method by which the modem and computer 
start and stop sending data.  During a call with error 
correction and data compression, the modem receives data 
from the computer at a faster rate than it will transmit.  
Occasionally, the modem will send a flow control message to 
the computer to stop sending data while it processes data 
already received.  The modem will then send another message 
to start data transmission.  Likewise, the computer directs 
the modem to start or stop data transmission. To use error 
correction or data compression, it is essential that flow 
control be enabled.  The factory default setting for your 
modem enables bi-directional hardware flow 
control for data communication and software flow control 
for fax communication.  

If your data communication package does not use hardware 
flow control (sometimes referred to as CTS/RTS flow 
control), you will need to use software flow control 
(XON/XOFF flow control).  This can be accomplished by 
including \Q1 in the comm package's initialization string.  
The \Q1 must not come before the &F command.

Your PC Card modem will only allow software flow control 
for fax communication.  If you have one of the few fax 
communicaton packages that default to hardware flow 
control, please change its SETUP to software flow control.

============================================================

D. Minitel & BTX (V.23 Mode):
-----------------------------

V.23 mode is used with the France Minitel system and 
Germany's BTX system.  Typically the user will want to put 
the modem into "Originate" mode in order to call Minitel or 
BTX.  To put your modem into V.23 mode, enter a terminal 
emulation program and type in the following command:

	AT-V0%F1\N0B0	("0" = the number zero)

The user may then dial the Minitel or BTX number.

The user may exit V.23 mode by any of the following methods:
	Type in the following command:   AT&F
	Remove your card from the computer, or 
	Cycle power on your computer.


============================================================ 
============================================================ 


Windows Terminal XMODEM file transfers:
---------------------------------------
Using Windows Terminal for XMODEM file transfers will result 
in the removal of any CTRL-Z end-of-file characters from the 
transferred file.  This data is not lost in transmission; 
Terminal's implementation of the XMODEM file transfer 
protocol does not write end-of-file characters to the disk on 
the receiving system.


============================================================ 
============================================================ 

6.	Compatibility Information
============================================================

A.  Card Services:
------------------

The following Card & Socket Services have been compatibility
tested with your Data/Fax Modem PCMCIA Card: 
 
o       American Megatrends Inc. 
o       Award Cardware  
o       Databook CardTalk 
o       IBM Easy Playing  
o	IBM OS/2 2.11 & Warp Plug and Play
o       Phoenix PCM+ (10/93 or later) 
o       Systemsoft Cardsoft (9/93 or later) 
o       Ventura Micro Inc. Cardware
o	Windows '95 Plug and Play 
 
============================================================

B.  PCMCIA Controllers:
-----------------------

The following PCMCIA Controllers have been compatibility
tested with Data/Fax Modem PCMCIA Card and the ENABLER: 
 
o       Intel 82365SL  
o       Cirrus Logic CL-PD6710 and CL-PD6720 
o       Databook TCIC-2/N DB86082 
o       Sharp PHIC 
o       Toshiba ToPic 
o       IBM MCA to PCMCIA Interface Controller 
o       Vadem VG-465(365) 
o       VLSI VL82C146 

The PCMCIA Controller is a chip on the computer's 
motherboard that "controls" all access to the PC Slot.

============================================================
 
C.  V.34 Modems:
-------------------

V.34 operation is rapidly being adopted by many modem 
manufacturers.  Since it is a new protocol, some slight 
variations exist in how each manufacturer implements V.34.  
These variations will quickly be eliminated as 
compatibility tests point out inconsistencies.  We
continually test our V.34 with several other manufacturers
V.34 modems.  
